Dr Princy Francis: Security issues in e-commerce

1. E-Commerce Security

E-Commerce security is the protection of electronic transactions/transmissions from unauthorized access, use, alteration or destruction.

The security threat is the major barrier to internet adoption. If security is compromised, the customer will lose faith in e-commerce.

2. Six dimensions of E-Commerce Security

(Essential requirements for safe e-commerce transactions)

The following is the link of video of e-commerce security

https://www.youtube.com/watch?v=6W415DO9DvA

1. Integrity: prevention against unauthorized data modification

We all have one common question, whether we have received the same data that the sender has sent. Integrity can ensure that information on the internet has not been altered in any way by an unauthorized party. It maintains the consistency, accuracy, and trustworthiness of the information.

2. Non-repudiation: assurance that anyone cannot deny the validity of the e-transaction.

Once the buyers and sellers accept any terms and conditions of e-commerce transactions, they must not deny anything about that.

3. Authenticity: authentication of data source
Both seller and buyer must provide proof of their original identity. Every e-commerce site uses authenticity as a tool to ensure the identity of the person over the internet. Customer login using a password is one of the online ways to ensure a person's identity.

4. Confidentiality: protection against unauthorized data disclosure.
It refers to protecting information from being accessed by an unauthorized person on the internet. Only the people who are authorized can gain access to view or modify or use the sensitive data of any customer or merchants.

5. Privacy: provision of data control and disclosure.
Privacy is used to control the usage of information about the customers that they have given to the merchant. if a hacker breaks into the e-commerce site, they can gain access to the customer credit card details or any other customer information.

6. Availability: prevention against data delays or removal

Continuous availability of the data is the key to provide a better customer experience in e-commerce. The continuous availability of the e-commerce website increases online visibility, search engine rankings, and site traffic. Data that is present on the website must be secured and available 24x7x 365 for the customer without downtime. If it is not, it will be difficult to gain a competitive edge and survive in the digital world.

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3. Security issues in E-Commerce

https://youtu.be/1bMskm2d4gU

Sniffing is a program that steals all the important files of the company, individual identity or email message or personal report of the internet user.

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4. Security tools to overcome the security issues in e-commerce

https://www.youtube.com/watch?v=Ix8uIQDOBoQ ---------------------------------------------------------------------------------